Gentec International has been appointed the primary partner for Sony digital imaging service and repair in Canada.
As per the partnership, the majority of Sony digital imaging products sold in Canada will be serviced on site at the service centre in Gentec's Markham, ON head office, about a half an hour outside of downtown Toronto.
"Sony Canada and Gentec International have a long history of partnerships in the consumer electronics space, and with this new addition, are looking forward to providing the end consumer with the best service possible on their digital imaging products," says Joel Seigel, President and CEO, Gentec International. "We're excited about this new chapter in the relationship, and look forward to working with Sony on the service and repair side."
As of August 19, all Sony digital imaging products, including Cybershot, Handycam, Alpha, lenses, and accessories, should be sent to Sony service at Gentec's office. To set up an account, dealers can contact Norm Dutcher at firstname.lastname@example.org or by phone at (905) 513-7733. Include customer and dealer contact details in the shipment, a description of the issue, invoice, and proof of purchase.
Sony products are distributed in Canada by Gentec International.