TOA Canada Corporation has announced three new appointments, including a promotion and the hiring of two new team members.
Dharmesh Patel (left) has been promoted to the newly-created position of National Inside Sales Support, where he will be responsible for supporting the national sales team, customers via phone support, and education on new products, among other tasks. He has a background in sales, customer service and finance, and joined TOA in 2015 as warehouse coordinator.
"Dharmesh developed an impeccable inventory system and displayed a customer focused work ethic in product shipments," says the company.
With Patel's promotion comes the hiring of Sergio Abarca as the company's new Warehouse Coordinator; and Joann Bettonvil, who will now be performing duties for the Customer Service position.
In his new position, Abarca (middle) will continue to maintain TOA's inventory processes and process customer shipments. He has a background in warehouse management and logistics, and studied marketing, specializing in logistics and industrial administration.
Bettonvil (right), meanwhile, will be responsible for all customer service duties, including assisting customers and processing sales orders. She has a background working in the customer service field and brings with her customer relationship skills.
Patel will report to Rico Lucia, Director and General Manager, while Bettonvil and Abarca will report to Anita Sandhu, Operations Manager.