D&H Canada has launched a new Cloud Solutions program, an MSP-oriented initiative designed to help resellers and VARs make the transition to a hosted, "Everything-as-a-Service" business model.
D&H will offer solutions and services from a list of major cloud partners including Axcient, ConnectWise, RingCentral, and Dropbox, encompassing categories such as business management tools, remote monitoring and management, unified communications, contact centre services, cloud-based storage, remote access, document management, and back-up and disaster recovery solutions.
In order to oversee this effort in Canada, D&H has hired cloud market expert Ian Cumming as its new Senior Cloud Development Manager. Cumming has close to 25 years of channel experience, including with major technology and distribution companies.
Under its Cloud Solutions umbrella, D&H is also launching its "DaaS" Device as a Service program to Canadian MSPs and VARs. DaaS enables resellers to deliver a suite of client devices, including high-performance notebooks, workstations, desktops, thin-clients, and tablets, through a multi-year, subscription-based term. Procurement, deployment, device management, services, and lifecycle management are accommodated via a competitively priced monthly cost. The devices can be monitored via the cloud, allowing for ongoing management by the MSP, creating ongoing incremental revenue opportunities.
DaaS helps channel partners to grow their businesses in the "as-a-service" economy, while allowing them to introduce additional value to their end-customers, says D&H. End-user advantages include predictable monthly payments, which transition their PC procurement expenses from a capital to an operating budget. This model also ensures consistent, ongoing software updates to the end-client's environment, in addition to accommodating lifecycle services throughout the subscription period.
A notable percentage of small businesses are still running outmoded Windows 7 machines, but don't have the resources to upgrade their entire office to more capable Windows 10 models. MSPs can help these companies more affordably migrate to a modernized environment with more robust and secure computing devices, including features such as enhanced battery life and dramatically increased speeds. In addition, the program is uniquely scalable, wherein MSPs can deploy only the PCs their customers need, based on workload.
"As the marketplace continues to evolve toward a digital and transactional service model, we want to guide our reseller partners through a more seamless transition to this new paradigm," says Cumming. "Along with D&H's Vice President of Cloud Business Unit Jason Bystrak, we'll be working diligently to implement tools and resources to drive partner success throughout this transformation."
"We're enthusiastic about the benefits that the MSP model presents for our customer base, especially in light of the challenges that come with any end-of-service upgrade cycle," adds Tom Guagliardi, D&H's Vice President, Sales and Vendor Management, Canada. "We look forward to helping those partners move toward a new, hosted services model, while delivering enhanced value to their business customers."
Ian Cumming, Senior Cloud Development Manager, D&H Canada