Apple Recalls Some AC Wall Plug Adapters

Christine Persaud


Published: 04/29/2019 07:38:25 AM EST in Mobile

Apple Recalls Some AC Wall Plug Adapters

Apple has announced a voluntary recall of AC wall plug adapters designed for use primarily in Hong Kong, Singapore, and the United Kingdom.

In very rare cases, says Apple, affected three-prong wall plug adapters may break and create a risk of electrical shock if touched. The wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2010, and were also included in the Apple World Travel Adapter Kit. Apple is aware of six incidents worldwide. The recall does not affect any Apple USB power adapters.

Apple is asking customers to stop using affected plug adapters. Customers should visit a dedicated website www.apple.com/ca/support/three-prong-ac-wall-plug-adapter/ for details about how to exchange them for new adapters.

An affected three-prong plug adapter is white, with no letters on the inside slot where it attaches to the main Apple power adapter. See the website for more details and images to identify an affected adapter.





Article Tags:  apple, recall, ac wall plug, adapter, hong kong, singapore, united kingdom, travel kit, mobile, smartphone

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Apple Recalls Some AC Wall Plug Adapters








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